6+ Years in IT Infrastructure, Cloud Operations & Team Leadership across India & Dubai. Sophos · FortiGate · pfSense · Cloudflare · Azure · AWS · ITIL 4.
End-to-end IT capabilities — from firewall administration to cloud migrations, ITSM & team leadership.
AWS & Azure cloud environments, Entra ID, M365 administration including Exchange Online, Teams & SharePoint with governance & cost optimisation.
Production firewall management — Sophos XGS/XG, FortiGate, pfSense. Web filtering, IDS/IPS, VPN tunnels & Cloudflare WAF/DNS hardening.
Windows Server 2012–2025 with AD, GPO, DHCP & DNS. CentOS & Ubuntu production servers for multi-location, multi-team environments.
ITIL 4-aligned ITSM via ManageEngine ServiceDesk Plus, Jira & Spiceworks. SLA compliance, incident/change workflows & Snipe-IT asset management.
Hypervisor management across VMware ESXi, VirtualBox & Proxmox VE. Acronis TrueImage backup, BC & DR planning for zero-downtime recovery.
Full-stack mail setup & migration across MS365 Exchange, Zoho, Carbonio, Zimbra, IceWarp & cPanel hosting with MailStore archiving.
Enterprise endpoint protection — Seqrite, Kaspersky & ManageEngine Endpoint Central. Patch management & MDM compliance for hybrid fleets.
Git-based CI/CD via Vercel. Custom domain DNS configuration on Cloudflare & Hostinger, security headers & push-to-deploy for production sites.
I'm Ravi Kumar — IT Team Manager with 6+ years in IT Infrastructure, Cloud Operations, Firewall Administration & Team Leadership. Currently managing a cross-border team across India & Dubai at Ocube Services.
I've deployed Sophos XGS/XG, FortiGate & pfSense in production, administered Windows Server 2012–2025 with full AD/GPO stack, and led Microsoft 365 & Azure migrations. Certifications in AWS, Azure, ITIL 4, Cisco & CompTIA back every solution I deliver.
Industry-recognised certifications across Cloud, Networking, Security & ITSM.
Real-world builds across firewall deployments, cloud migrations, ITSM platforms & web delivery.
Deployed & managed Sophos XGS 126, XG118, FortiGate & pfSense across multi-site India & Dubai. Policy tuning, VPN, web-filtering & IPS hardening with zero downtime.
Full-featured ITSM web app modelled after ManageEngine. Ticketing, SLA management, asset inventory & software licensing modules — deployed on Vercel via Git.
Full M365 tenant setup — Exchange Online, Teams, SharePoint. Azure Entra ID, Intune MDM, Conditional Access & MFA rollout for hybrid workforce across multiple sites.
Personal portfolio with DNA helix animation, certifications showcase & work history. Git + Vercel CI/CD pipeline, custom domain on Cloudflare DNS & Hostinger hosting.
Every tool verified in live enterprise environments. Production-grade, not just lab-certified.
6+ years across IT administration, cloud operations, firewall management & team leadership.
Open to IT management roles, cloud projects, firewall consulting & ITSM implementations.
Whether you need a firewall architecture review, cloud migration, ITSM platform setup, or a results-driven IT Team Manager — I'm ready.